Legal
By scheduling a consultation or "Tech Stack Help Call" with Convology LLC, you are agreeing to the following terms and conditions:
This engagement is limited to the consultation that you have selected for discussion of tech stack integration matters. If you decide to engage Convology LLC for additional services, you will be required to sign a new Service Agreement concerning those services.
The consultation is provided at a flat fee, which must be paid in advance and constitutes full payment for the consultation. The consultation fee is fully earned upon receipt, subject to the cancellation and refund policy set forth below. You may cancel the consultation (thereby terminating any relationship with Convology LLC) for any reason, and we may also cancel the consultation for any reason. You may be entitled to a refund of a portion of the consultation fee if the consultation is not provided, subject to the cancellation and refund policy below.
If you need to cancel or reschedule a consultation, please do so at least 24 hours in advance. Cancellations with at least 24-hours notice will receive a 75% refund, which you agree is the fee earned by Convology LLC for losing the time slot which we would have otherwise been able to book, plus the administrative time to refund and reslot the consultation time. Any consultation that is not started within 15 minutes of the scheduled start time will be considered a no-show. Cancellations with less than 24-hours notice will receive a refund of the amount paid less 50%, which you agree is the fee earned by Convology LLC for preparation for the consultation. Because our time is limited, and we receive more requests for consultations and client work than we can fill, no-shows will not receive a refund of the fees paid. You will receive a full refund if we cancel the appointment.
Call bundles are purchased as a package of call credits to be used for future consultations. All call credits are non-refundable and non-transferable. Credits may not be sold, gifted, or assigned to another individual or entity. Unused credits do not carry monetary value and cannot be exchanged for cash or applied to other Convology LLC services.
Call credits may be rescheduled at any time with at least 24 hours notice. Cancellations with less than 24 hours notice may be rescheduled once; subsequent late cancellations will result in forfeiture of the credit. No-shows will result in immediate forfeiture of the credit. Credits are non-refundable under all circumstances.
By booking a Tech Stack Help Call you agree to be contacted with reminder emails and text messages for the sole purpose of informing you of the date and time of your booking. Your information will not be used in any other way.